How to purchase Photopia Studio and Gallery images
All images on this website are subject to reserved copyright.
1 - ACCESSING AN IMAGE GALLERY
Public Gallery (accessible to anyone):
Private Gallery (Access Code restricted)
2 - REGISTRATION
You will need to create an account to use some of our online gallery features such as light boxes, and to manage your orders online. You may however place an order as guest at anytime if you simply wish to purchase your photos and don’t need any after sale management.
3 - SEARCHING FOR IMAGES
You can search for keywords such as a family name, from the main gallery page, or within your chosen gallery by typing into the search field at the top right of the page. Once your results appear, you can start adding your favourite images to your cart.
Please note that not all images have keywords associated with them. If no image appears for your search term, there may not be any picture associated with that term. In such case, you will need to look through the images manually to find your desired photos.
4 - PACKAGES
Packages are predefined sets of images that allow you to order multiple products, or multiple images, at a discounted price. To access package options, click on "Packages" towards the top of the page and select the package that corresponds to your need, then click on "continue" (you must login or register to carry on from here). Payment for your selected package needs to be made first before you pick the images to be included. You can use a voucher code for full or partial payment of your package. Once paid, your account will be credited and the pakage will appear as a payment method (link on top left of page). You will then be able to add your favourite images to your package.
5 - PAYMENT METHOD
6 - PRODUCT DELIVERY
FEATURES AND TERMINOLOGY
The Lightbox is a wish list. It holds your preferred collection of images. To add an image to your Lightbox, click on the “ Lightbox” button. You may add up to 30 images to your Lightbox. To remove images, click on the Lightroom button again.
If you wish to purchase an image that is in your Lightbox, select the size or package that you want to purchase and click on the “Add to Cart " button.
The shopping cart displays your order, if you wish to delete an image from your order before before heading to the checkout, simply hit the red cross button on the right side.
COUPON / PROMOTION CODES
To complete the purchase of your order, you will need to login. If you are new to the site you will need to complete the registration form to create a username and password. This information is saved in the system, so that it makes it easier when you return to the site to make future purchases We utilise PayPal and Credit Cards for purchases made on this site.
If you do not want to use our online ordering system, we are available to take phone orders from 9am to 5pm weekdays.
Any image purchased from Photopia Studio and Gallery and is granted a non-commercial use rights to own that image. Photopia Studio and Galley retains the copyright on this image. All images purchased cannot be altered or tampered with and cannot be re-sold
These files are of a higher quality for use in prints. They have a resolution of 300dpi and are saved as high quality JPG files. Should you require higher resolution or different file types, please contact us directly by phone on (07) 49 72 5996 or email info@photopia-studio with your specifications. Prices on printed files are for that resolution image only. Higher resolution files are offered on a different pricing structure based on type of image file required.
PRODUCT RETURN POLICY
If for any reason you are not satisfied with a print order due to an error or omission, we will happily assist in rectifying this problem as soon as possible. Every care will be taken to ensure that orders are correct and dispatched on time, but due to the high quantity of orders, unforeseen delays may occur. Please retain your receipt and a copy of your order that you received via email upon placing your order to assist us in offering you a speedy delivery.
Please contact us prior to any returns.